Privacy Policy

Last Updated: 10 June 2026

This Privacy Policy explains how SoftwebPOS collects, uses and protects the personal information you provide when you use our platform.

1. Information We Collect

• Account details such as your name, email address and contact number.
• Business and transaction data you enter into the platform.
• Technical data such as IP address, device and usage information.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate and maintain the service.
• Process transactions and send related notifications.
• Improve the platform and provide customer support.

3. Sharing of Information

We do not sell your personal information. We may share data with trusted service providers and integrations (such as payment and e-commerce platforms) only as needed to deliver the service, and where required by law.

4. Data Security

We use reasonable technical and organizational measures to protect your data. However, no method of transmission or storage is completely secure.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide the service and comply with our legal obligations.

6. Your Rights

Depending on your location, you may have the right to access, correct or delete your personal information. Contact our support team to exercise these rights.

7. Contact

For questions about this policy, please contact our support team.